Privacy Policy

Privacy Policy

Effective Date: 25.02.2025

Bluespear (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [bluespear.be] (the “Site”). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Site.

1. Information We Collect

We collect personal information from you in a variety of ways when you use our Site. The personal information we may collect includes:

• Personal Identification Information: (e.g., name, email address, phone number, billing and shipping address, payment details).
• Technical Information: (e.g., IP address, browser type, operating system, referring website, and browsing behavior).
• Usage Data: Information on how you use our website, including pages viewed, time spent, and other interaction data.
• Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track activity on our Site and store certain information. You can manage your cookie preferences in your browser settings.

2. How We Use Your Information

We use the information we collect from you for the following purposes:

• To Provide and Maintain Our Services: Including processing transactions, providing customer support, and managing your account.
• To Improve User Experience: Analyzing trends and usage to enhance the Site’s performance and design.
• Marketing and Communications: Sending you newsletters, promotions, and updates (with your consent). You can opt-out at any time by following the unsubscribe link in any email.
• Legal Compliance: To comply with legal obligations and prevent fraud or other illegal activities.

3. Sharing Your Information

We do not sell or share your personal data with third parties, except in the following circumstances:

• Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or providing services (e.g., payment processors, IT support). These parties are GDPR compliant and obligated to protect your data.
• Legal Requirements: We may disclose your information if required by law, in response to a court order, or to protect the rights and safety of Blue Spear, our customers, or others.

4. Data Security

We implement security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, firewalls, secure servers, and restricted access to personal information. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

5. Your Data Protection Rights (GDPR Compliance)

As a resident of the European Economic Area (EEA), you have the following rights regarding your personal data:

• Right to Access: You have the right to request copies of your personal data.
• Right to Rectification: You have the right to request that we correct any inaccurate or incomplete information.
• Right to Erasure: You have the right to request that we delete your personal data, under certain conditions.
• Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• Right to Object to Processing: You have the right to object to the processing of your personal data, under certain conditions.
• Right to Data Portability: You have the right to request that we transfer your data to another organization or directly to you, under certain conditions.

To exercise any of these rights, please contact us at: [email address].

6. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience on our Site. Cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. You can control the use of cookies in your browser settings. Disabling cookies may affect your ability to use certain features of the Site.

7. Children’s Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal data from children. If we become aware that we have collected personal data from a child without verification of parental consent, we will take steps to remove that information.

8. Retention of Personal Data

We retain your personal information only for as long as necessary to fulfill the purposes we collected it for, including legal, accounting, or reporting requirements. If you request deletion of your personal data, we will remove it unless required by law to retain certain information.

9. International Data Transfers

As a Belgium-based company, we primarily store data in the European Economic Area (EEA). However, some of our third-party service providers may be located outside the EEA. When we transfer personal data outside of the EEA, we ensure that appropriate safeguards are in place to protect your information.

10. Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by updating the “Effective Date” at the top of this policy or by contacting you directly, where required by law.

11. Contact Us

If you have any questions about this privacy policy or our data handling practices, please contact us at:

Blue Spear
Address: Tarwestraat 3A 3600 Genk Belgium
Email: info@bluespear.be
Phone: +32 495 61 92 21